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Retail Interview Plus   v1.3

Be totally prepared to successfully interview for retail customer service jobs! Retail Interview Plus expands on the premier application Interview Plus (described below), to help you practice for the typical questions asked in retail and customer service job interviews.
  • gets you ready to make a great impression at your retail job interviews
  • includes all of the advanced features of Interview Plus described above
  • also includes some of the most difficult customer service questions that are often asked in interviews for retail / customer service jobs
  • includes exercises to practice your math skills, so that you're ready to demonstrate your mastery of cash register skills
  • extras giving essential advice on how to put your best foot forward in applying for retail jobs

This demo will show you all of the main screens and features included in the Retail Interview Plus application. The demo is organized in our recommended logical order, to prepare you for interviewing in the most efficient and comprehensive way!

To install this application, search for 'Retail Interview Plus' in the App Store.          

Part 1. Learning and Review

Main Screen

  • the first screen you will see is ("Questions") displays all the questions in logical order
  • to begin your review, tap on the first question ...

Study Guide - Part 1

  • the detailed review screen provides in-depth material to help you think through the question and it's context
  • the section labelled What the interviewer may be trying to determine helps you understand the likely purpose of the question from the interviewer's perspective
  • the next Suggested Strategy section gives tips on how best to answer the question, with examples
  • continued in part 2 on the next screen ...

Study Guide - Part 2

  • the Avoid section points out some common interviewing mistakes to avoid
  • the My Answer section is a place where you can enter your own best answer, after giving the material some thought

Enter Your Answer

  • in most cases, you can just enter the keywords that will remind you of your own best answer, which avoids too much memorization and sounding too word-for-word rehearsed

Back to the Main Screen

  • you have now finished a careful review of the first most typical question asked in interviews, why its asked, and how you are going to handle it like a pro
  • now take your time to work through each question in turn
  • any significant interview is going to cover a lot of material, so give this learning phase the time it deserves
  • you may need several sessions to work through all these most important questions, but once you have you'll find most of the context is now in your memory recall, just needing a timely refresher
Part 2. Practice and Rehearsal

Flash Cards Practice - Question Side

  • once you've finished reviewing all the questions, you're ready for practice and rehearsal just prior to actual interviews
  • tap your mobile's Flash Cards tab bar button to switch to the practice mode
  • look at the first question, remember your answer,
  • and vocalize (quietly if necessary) your own best answer
  • to check yourself, tap on the flash card ...

Flash Cards Practice - Answer Side

  • ... up pops your answer keywords, so you can check if your mental rehearsal was on the mark or if you need more practice
  • if you didn't enter your own answer, the popup will show the tips from the Suggested Strategy section
  • if your memory still needs more help, you can tap the Study Guide button to redisplay the Detailed Review Screen
  • this practice mode is perfect for when you are mobile, anytime in the hours before your scheduled interview appointment
  • you can also tap on the "Shuffle" button to mix up the sequence
Part 3. Advanced Features

Favorites Selection

  • the Favorites feature lets you focus on a shorter list of questions as chosen by you
  • you may wish to weed out some questions that just aren't relevant to your situation, or because you need more practice on certain questions
  • you can switch to Favorites only selection mode at any time, by using the Question Selection menu and its Favorites submenu feature
  • favorites may be selected as you review question details in the first place (as described in the fourth slide above, titled "Detailed Review Screen - Part 2"
  • you can also select favorites at any time using the Pick Favorites menu feature, which brings up the screen shown here
  • all you have to do is check or uncheck boxxes, then click on the Save button

Customizing Questions and Content

  • in order to tailor fit to your own talents and abilities, you may wish to customize the text of the questions, their supporting material, or even add you own questions
  • complete customization is a unique feature of Retail Interview Plus, as shown in this slide
  • you can switch to customization mode by using the Action Modes ... menu and its Edit / Add Questions submenu feature

Tips & Advice - Part 1

  • Retail Interview Plus also includes "Tips & Advice", full of useful interviewing advice from our career management experts

Tips & Advice - Part 2

  • this slide shows part of the Interview Etiquette tips
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